It may also be a problem with your router or that you’re not using the correct link for the app, and need to download it appropriately through your institution. You may want to consider disabling any firewall or antivirus software momentarily before opening this app. Your ISP, network, or even computer may be preventing you from opening Respondus LockDown Browser. That’s all there is to it! From here, you will now be able to use the Respondus LockDown Browser for test and quiz-taking. Note that some universities may require you to click a link to a test or quiz in a traditional browser (Chrome, Firefox, Safari etc…) during which Respondus will then open automatically. Follow the steps on the screen to install the Respondus LockDown Browser.This will begin the installation process. Double-click the app to install it once it is downloaded.Otherwise, you will need to shut off your antivirus. ![]() Ensure that your antivirus software will allow you to download it. While the website should detect that you’re using a Mac, you may need to click the button that says Do you need the Mac version?
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